APA
Shajahan S., . (2001). Services marketing : concepts, practices & cases. Himalaya Publishing House, Mumbai: .
Chicago
Shajahan S, . 2001. Services marketing : concepts, practices & cases. Himalaya Publishing House, Mumbai: .
Harvard
Shajahan S., . (2001). Services marketing : concepts, practices & cases. Himalaya Publishing House, Mumbai: .
MLA
Shajahan S, . Services marketing : concepts, practices & cases. Himalaya Publishing House, Mumbai: . 2001.