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A Guide to customer service skills for the help desk professional

Knapp, Donna

A Guide to customer service skills for the help desk professional - Thomson, Australia 1999 - xvi, 288

ISBN: 981-240-368-X

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 658.812 Kna

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A Guide to customer service skills for the help desk professional