APA
Read B., . (2000). Designing the best call center for your business. CMP Books, New York: .
Chicago
Read Brendan, . 2000. Designing the best call center for your business. CMP Books, New York: .
Harvard
Read B., . (2000). Designing the best call center for your business. CMP Books, New York: .
MLA
Read Brendan, . Designing the best call center for your business. CMP Books, New York: . 2000.