SNDT WOMEN'S UNIVERSITY

BMK Knowledge Resource Centre

Vithaldas Vidyavihar, Juhu Tara Road,
Santacruz (West) Mumbai - 400049

Customer relationship management essentials

Gosney, John W & Boehm, Thomas p

Customer relationship management essentials - Prentice Hall of India, New Delhi 2000 - xviii,234

81-203-1809-9


Commerce and Management

658.812 Gos/Boe