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The customer revolution how to thrive when customers are in control

Seybold, Patricia B ; Marshak, Ronni T & Lewis, Jeffrey M

The customer revolution how to thrive when customers are in control - Random House Businesss Books, London 2001 - xvii,396

ISBN: 0-7126-6984-1

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 658.812 Sey

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The customer revolution how to thrive when customers are in control