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The Essential guide to knowledge management : e-business and CRM application

Amrit Tiwana

The Essential guide to knowledge management : e-business and CRM application - Pearson Education Asia, New Delhi c2001 - xxiv,315p

ISBN: 81-7808-326-4

Subjects--Facted Index Terms:
Commerce and Management
Computer Science

Dewey Class. No.: 658.403 Tiw

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The Essential guide to knowledge management : e-business and CRM application