APA
Lockwood A. B. M. &. G. A. (., . (1996). Quality management in hospitality : best practice in action. Cassell, London: .
Chicago
Lockwood Andrew Baker Michael & Ghillyer Andrew (ed.), . 1996. Quality management in hospitality : best practice in action. Cassell, London: .
Harvard
Lockwood A. B. M. &. G. A. (., . (1996). Quality management in hospitality : best practice in action. Cassell, London: .
MLA
Lockwood Andrew Baker Michael & Ghillyer Andrew (ed.), . Quality management in hospitality : best practice in action. Cassell, London: . 1996.