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Successful service operations management

Metters, Richard, King-Metters, Kathryn & Pullman, Madeleine

Successful service operations management - South-Western/Thomson Learning, Australia 2004 - xix,373p

ISBN: 981-254-244-2

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 658.7 Met

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Successful service operations management