APA
Myers J. H., . (1999). Measuring customer satisfaction. American Marketing Association, Chicago: .
Chicago
Myers James H, . 1999. Measuring customer satisfaction. American Marketing Association, Chicago: .
Harvard
Myers J. H., . (1999). Measuring customer satisfaction. American Marketing Association, Chicago: .
MLA
Myers James H, . Measuring customer satisfaction. American Marketing Association, Chicago: . 1999.