APA
Ron Collard, . (2003). Total quality : success through people. Jaico Publishing House, Mumbai: .
Chicago
Ron Collard, . 2003. Total quality : success through people. Jaico Publishing House, Mumbai: .
Harvard
Ron Collard, . (2003). Total quality : success through people. Jaico Publishing House, Mumbai: .
MLA
Ron Collard, . Total quality : success through people. Jaico Publishing House, Mumbai: . 2003.