APA
Kaplan R. S. &. N. D. P., . (2004). Strategy maps : converting intangible assets into tangible outcomes. Harvard Business School Press, Boston: .
Chicago
Kaplan Robert S & Norton David P, . 2004. Strategy maps : converting intangible assets into tangible outcomes. Harvard Business School Press, Boston: .
Harvard
Kaplan R. S. &. N. D. P., . (2004). Strategy maps : converting intangible assets into tangible outcomes. Harvard Business School Press, Boston: .
MLA
Kaplan Robert S & Norton David P, . Strategy maps : converting intangible assets into tangible outcomes. Harvard Business School Press, Boston: . 2004.