APA
Dickinson B., . (1999). Creating customer focused organizations. Jaico Publ., Mumbai: .
Chicago
Dickinson Brian, . 1999. Creating customer focused organizations. Jaico Publ., Mumbai: .
Harvard
Dickinson B., . (1999). Creating customer focused organizations. Jaico Publ., Mumbai: .
MLA
Dickinson Brian, . Creating customer focused organizations. Jaico Publ., Mumbai: . 1999.