APA
Mukerjee K., . (2007). Customer relationship management. Prentice-Hall, New Delhi: .
Chicago
Mukerjee Kaushik, . 2007. Customer relationship management. Prentice-Hall, New Delhi: .
Harvard
Mukerjee K., . (2007). Customer relationship management. Prentice-Hall, New Delhi: .
MLA
Mukerjee Kaushik, . Customer relationship management. Prentice-Hall, New Delhi: . 2007.