APA
Buckingham R., . (2004). Customer once clinet forever : 12 tools for building lifetime business relationships. Jaico publ., Mumbai: .
Chicago
Buckingham Richard, . 2004. Customer once clinet forever : 12 tools for building lifetime business relationships. Jaico publ., Mumbai: .
Harvard
Buckingham R., . (2004). Customer once clinet forever : 12 tools for building lifetime business relationships. Jaico publ., Mumbai: .
MLA
Buckingham Richard, . Customer once clinet forever : 12 tools for building lifetime business relationships. Jaico publ., Mumbai: . 2004.