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Service quality management in hospitality, tourism and leisure

Kandampully, Jay, Mok, Connie & Sparks, Beverley (ed.)

Service quality management in hospitality, tourism and leisure - Jaico Publishing House, Mumbai 2004 - xvii,339

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 647.94 Kan

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Service quality management in hospitality, tourism and leisure