APA
R P Mohanty and P R Lakhe, . (2002). TQM in service sector. Jaico Publ., Mumbai: .
Chicago
R P Mohanty and P R Lakhe, . 2002. TQM in service sector. Jaico Publ., Mumbai: .
Harvard
R P Mohanty and P R Lakhe, . (2002). TQM in service sector. Jaico Publ., Mumbai: .
MLA
R P Mohanty and P R Lakhe, . TQM in service sector. Jaico Publ., Mumbai: . 2002.