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Customer service excellence : trends and strategies

Nageseara Rao, C Madhavi

Customer service excellence : trends and strategies - Kanishka Publishers Distributors, New Delhi 2004 - xiv,477p

ISBN: 81-7391-697-7

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 658.562 CRao/Mad

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Customer service excellence : trends and strategies