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Total quality management

Besterfield, Dale H.; Michna, Carol B. & Besterield, Glen H. (el al)

Total quality management - 3rd - Dorling Kindersley (India) Pvt. Ltd.(Pearson), New Delhi 2011 - xxi, 558

ISBN: 978-81-317-3227-4

Dewey Class. No.: 658.562 Bes

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Total quality management