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Successful service operations management 2nd ed.

Metters, Richard ; King-Metters, Kathryn ; Pullman, Madeleine ; Walton, Steve

Successful service operations management 2nd ed. - Cengage learning New Delhi 2017 - xxii,406 CD

E

Universal Decimal Class. No.: 658.5 / Met/

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Successful service operations management 2nd ed.