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Quality without tears : the art of hassle-free management

Philip B Crosby

Quality without tears : the art of hassle-free management - McGraw - Hill, New York c1984 - xiii,205p

ISBN: 0-452-25658-5

Subjects--Facted Index Terms:
Commerce and Management

Dewey Class. No.: 658.562 Cro

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Quality without tears : the art of hassle-free management