APA
Khan K. M., . (2009). Managing web services quality : measuring outcomes and effectiveness. Information Science Reference: Hershey.
Chicago
Khan Khaled M, . 2009. Managing web services quality : measuring outcomes and effectiveness. Information Science Reference: Hershey.
Harvard
Khan K. M., . (2009). Managing web services quality : measuring outcomes and effectiveness. Information Science Reference: Hershey.
MLA
Khan Khaled M, . Managing web services quality : measuring outcomes and effectiveness. Information Science Reference: Hershey. 2009.