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Capitalising on customers : an executive's guide to CRM (Record no. 125314)

MARC details
000 -LEADER
fixed length control field 00279nam a2200085Ia 4500
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Patricia B Seybold, Mitchell I Kramer and Muhamed Muneer
245 ## - TITLE STATEMENT
Title Capitalising on customers : an executive's guide to CRM
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. New Delhi
Name of publisher, distributor, etc. Vikas Publishing House
Date of publication, distribution, etc. c2005
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Audio Visual
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Date last seen Price effective from Koha item type
        SNDT Juhu SNDT Juhu 15/12/2009   658.812Sey A01969 04/07/2024 04/07/2024 Audio Visual