SNDT WOMEN'S UNIVERSITY

BMK Knowledge Resource Centre

Vithaldas Vidyavihar, Juhu Tara Road,
Santacruz (West) Mumbai - 400049

BPO-SUTRA : true stories from inside India's BPOs & call centre (Record no. 129586)

MARC details
000 -LEADER
fixed length control field 00504nam a2200181 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 240723b |||||||| |||| 00| 0 eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788129114358
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title E
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Mokhasi, Sudhindra
245 ## - TITLE STATEMENT
Title BPO-SUTRA : true stories from inside India's BPOs & call centre
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Rupa Co.
Date of publication, distribution, etc 2009
300 ## - PHYSICAL DESCRIPTION
Extent xix,379
Other physical details pbk
526 ## - STUDY PROGRAM INFORMATION NOTE
Program name PG
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element English
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Call centres
-- BPO
-- Illegal customer
-- stories
-- Eng. Lit.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
999 ## -
-- 129586
-- 129586
Holdings
Withdrawn status Lost status Not for loan Koha collection Location (home branch) Sublocation or collection (holding branch) Date acquired Source of acquisition Cost, normal purchase price Piece designation (barcode) Cost, replacement price Nonpublic note (lost item payment) Koha item type
      NTB SNDT Juhu SNDT Juhu 20/06/2024 Ms. Dashna Shah 95.00 088261 95.00 Complementary/Eng. Lit. Book