SNDT WOMEN'S UNIVERSITY
BMK Knowledge Resource Centre
Vithaldas Vidyavihar, Juhu Tara Road,
Santacruz (West) Mumbai - 400049
| 000 -LEADER | |
|---|---|
| fixed length control field | 01315nam a2200181 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 250121b |||||||| |||| 00| 0 eng d |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Ramesh Bollapragada |
| 245 ## - TITLE STATEMENT | |
| Title | Six-sigma Methodologies in Airlines Operations |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | P.302-326 |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc. biblio.abstract | In this paper, we illustrate the key improvement indicators, their performance variance, and their respective financial impacts on airline operations. Through the six sigma process improvement methodology (DMAIC), this paper presents the passengers’ expectations, current performance level, compensation expenses due to nonconformities, root causes of the nonconformities, and means to reduce performance variance and improve process to achieve cost savings. The research methods consist of data collection from several sources such as SITA, U.S. Aviation consumer reports, Aviation accident statistics from multiple sources. Our results indicate airlines can save billions of dollars annually once six sigma operational processes are reached. |
| 654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS | |
| Subject | <a href="Six Sigma">Six Sigma</a> |
| -- | <a href="DMAIC">DMAIC</a> |
| -- | <a href="Service Operations Airline Industry">Service Operations Airline Industry</a> |
| -- | <a href="Quality Metrics">Quality Metrics</a> |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Vivian Chan |
| 773 0# - HOST ITEM ENTRY | |
| Host Biblionumber | 80317 |
| Host Itemnumber | 111201 |
| Place, publisher, and date of publication | New Delhi Sage Publisher |
| Title | Vikalpa : The Journal for Decision Maker |
| International Standard Serial Number | 0256-0909 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Journal Article |
| 773 0# - HOST ITEM ENTRY | |
| -- | JP498 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| -- | ddc |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Location (home branch) | Sublocation or collection (holding branch) | Date acquired | Koha issues (times borrowed) | Piece designation (barcode) | Koha date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | SNDT Juhu | SNDT Juhu | 21/01/2025 | JP498.3 | 21/01/2025 | 21/01/2025 | Journal Article |