SNDT WOMEN'S UNIVERSITY

BMK Knowledge Resource Centre

Vithaldas Vidyavihar, Juhu Tara Road,
Santacruz (West) Mumbai - 400049

Measuring customer satisfaction (Record no. 27136)

MARC details
000 -LEADER
fixed length control field 00322nam a2200133Ia 4500
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 81-7649-597-2
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 Ger
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Gearson, Richard F
245 ## - TITLE STATEMENT
Title Measuring customer satisfaction
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Viva Books, New Delhi
Date of publication, distribution, etc. 2004
300 ## - PHYSICAL DESCRIPTION
Extent ix,116
654 ## - SUBJECT ADDED ENTRY--FACETED TOPICAL TERMS
Focus term Commerce and Management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Book
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Cost, normal purchase price Total checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        SNDT Juhu SNDT Juhu 09/03/2005 99.00   658.812 Ger 055328 07/07/2025 99.00 18/03/2024 Book