TY  - BOOK
AU  - Mokhasi, Sudhindra
TI  - BPO-SUTRA : true stories from inside India's BPOs & call centre
SN  - 9788129114358
PY  - 2009///
CY  - New Delhi
PB  - Rupa Co.
KW  - English
KW  - Call centres
KW  -  BPO
KW  - Illegal customer
KW  - stories
KW  - Eng. Lit
N1  - PG
ER  -