TY  - GEN
AU  - Ulmer, Robert R 
AU  - Sellnow, Timothy L 
TI  - Effective crisis communication : moving from crisis to opportunity
SN  - 9781506315737
PY  - 2019///
CY  - London
PB  - Sage Publication
KW  - Gen Books
KW  - Communication
N1  - PG
ER  -