Gage, Susan M <br/><br/>
The agile manager's guide to extraordinary customer service 

 - Velocity Business Publ., Bristol  2000 
 - iv,95 
<br/><br/><label>ISBN: </label>81-7439-043-x 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.812 Gag