TY  - BOOK
AU  - Virginia P Richmond, James C McCroskey
TI  - Communication apprehension, avoidance, and effectiveness
SN  - 0-205-27982-1
U1  - 658.45 Ric/McC 
PY  - 1998///
CY  - Allyn and Bacon, Boston
KW  - Commerce and Management
ER  -