Brian T Yates <br/><br/>
Analyzing costs, procedures, processes, and outcomes in human services 

 - Sage, New Delhi  1996 
 - xiii,160p Figs.,tabs. 
<br/><br/><label>ISBN: </label>0-8039-4786-0 
<br/><br/><label>Dewey Class. No.: </label>362.1072 Yat