David Hoyle <br/><br/>
ISO 9000 : quality systems handbook 

 - 4th ed 
 - Butterworth Heinemann, Oxford  2001 
 - xiii,672p 
<br/><br/><label>ISBN: </label>0-7506-4451-6 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.56202 Hoy