TY  - BOOK
AU  - Stephen George and Anold Weimerskirch
TI  - Total quality management : strategies and techniques proven at today's most successful companies
SN  - 0-471-19174-4
U1  - 658.562 Geo/Wei 
PY  - 1998///
CY  - John Wiley, New York
KW  - Commerce and Management
ER  -