Dale H Besterfield [et al] <br/><br/>
Total quality management 

 - 2nd ed 
 - Pearson Education Asia, New Delhi  c1999 
 - x,533p 
<br/><br/><label>ISBN: </label>81-7808-270-5 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Bes