Burnett, Ken <br/><br/>
The handbook of key customer relationship management : the definitive guide to winning, managing and developing key account business 

 - Pearson Education Asia, New Delhi  2001 
 - xix,401 
<br/><br/><label>ISBN: </label>81-7808-440-6 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.81202 Bur