Imhoff, Claudia; Loftis, Lisa & Geiger, Jonathan G <br/><br/>
Building the customer-centric enterprise  data warehousing techniques for supporting customer relationship management 

 - John Wiley & Sons, Inc., New York  2001 
 - xxiv,487 
<br/><br/><label>ISBN: </label>0-471-31981-3 
<br/><br/><label>Dewey Class. No.: </label>658.812 Imh