TY  - BOOK
AU  - Paterson, Randy J
TI  - The Assertiveness book : how to express your ideas and stand up for youself at work and in relationships
SN  - 81-7809-083-X
U1  - 658.314 Pat 
PY  - 2000///
CY  - Magna, Mumbai
KW  - Commerce and Management
ER  -