Shanker, Ravi <br/><br/>
Services marketing : the Indian perspective 

 - Excel Books, New Delhi  2002 
 - xvi,656 
<br/><br/><label>ISBN: </label>81-7446-267-8 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.8 Sha