Lockwood, Andrew, Baker, Michael & Ghillyer, Andrew (ed.) <br/><br/>
Quality management in hospitality : best practice in action 

 - Cassell, London  1996 
 - viii,167 
<br/><br/><label>ISBN: </label>0-304-33486-3 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Loc