TY  - BOOK
AU  - Peter Capezio and Debra Morehouse
TI  - Taking the mystery our of TQM : a practical guide to total quality management
SN  - 1-56414-197-7
U1  - 658.562 Cap/Mor 
PY  - 1995///
CY  - Career Press, New Jersey
KW  - Commerce and Management
ER  -