Jenny Waller,Derek Allen & Andrew Burns <br/><br/>
The T. Q. M.Toolkit : A guide to practical techniques for total quality management 

 - Kogan Page, London  1995 
 - xvii,263p 
<br/><br/><label>ISBN: </label>0-7494-1280-1 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Wal