Tapan P Bagchi <br/><br/>
ISO 9000 : concepts, methods and implementation 

 - 2nd ed 
 - Wheeler, New Delhi  1996 
 - xxi,647p figs. 
<br/><br/><label>ISBN: </label>81-7544-011-2 
<br/><br/><label>Dewey Class. No.: </label>658.562 Bag