Denis Walker <br/><br/>
Customer first : a strategy for quality service 

 - Gower Publ, England  c1990 
 - xii,154p 
<br/><br/><label>ISBN: </label>0-566-07543-1 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.562 Wal