John F Lytle <br/><br/>
What do your customers really want? : here's a sure-fire way to find out 

 - Excel Books, New Delhi  1994 
 - xi,238p 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.83 Lyt