Dale, Barry & McQuater, Ruth <br/><br/>
Handbook for implementing key quality tools & techniques 

 - Infinity Books, New Delhi  2001 
 - xii,192 
<br/><br/><label>ISBN: </label>81-87233-50-8 
<br/><br/><label>Dewey Class. No.: </label>658.562 Dal/McQ