Metters, Richard, King-Metters, Kathryn & Pullman, Madeleine <br/><br/>
Successful service operations management 

 - South-Western/Thomson Learning, Australia  2004 
 - xix,373p 
<br/><br/><label>ISBN: </label>981-254-244-2 
<br/><br/><label>Subjects--Facted Index Terms: </label><br/>Commerce and Management
<br/><br/><label>Dewey Class. No.: </label>658.7 Met