Rai, Urmila & Rai, S. M. <br/><br/>
Business communication 

 - 9th rev.ed 
 - Himalaya Publishing house, Mumbai  2007 
 - 426 
<br/><br/><label>ISBN: </label>978-93-5024-799-0 
<br/><br/><label>Dewey Class. No.: </label>651.7 Rai/Rai