Coombs, W. Timothy (Editor) &  Holladay, Sherry J.(Editor) <br/><br/>
The Handbook of crises communication 

 - Blackwell publishing ltd., United Kingdom  2010 
 - xxvi, 737 
<br/><br/><label>ISBN: </label>978-1-4051-9441-9 
<br/><br/><label>Dewey Class. No.: </label>658.45 Coo/Hol