TY  - BOOK
AU  - Coombs, W. Timothy (Editor) &  Holladay, Sherry J.(Editor)
TI  - The Handbook of crises communication
SN  - 978-1-4051-9441-9
U1  - 658.45 Coo/Hol 
PY  - 2010///
CY  - Blackwell publishing ltd., United Kingdom
ER  -