Nakkiran, S & Franklin, D. J <br/><br/>
Business process outsourcing (BPO) 

 - Deep & Deep Pub., New Delhi  2005 
 - xix,308 
<br/><br/><label>ISBN: </label>81-7629-683-X 
<br/><br/><label>Dewey Class. No.: </label>650 Nak/Fra