TY  - BOOK
AU  - Reardon, Kathleen Kelley
TI  - The Skilled negotiator: mastering the language of engagement
SN  - 0-7879-6655-x
U1  - 658.4052 Rea 
PY  - 2004///
CY  - Jossey-Bass, San Franciso
KW  - MANAGEMENT
ER  -